Business owner

Dreaming of being your own boss? Starting a business can be daunting but expanding your skillset will increase your chances of success. From financial management to customer service, knowing the basics of running a business is essential for building a successful enterprise.

Learn how to start your own business and the kind of skills you’ll need to make it as an entrepreneur.

Financial Management

From hospitality to manufacturing, financial management is crucial for success in every industry. Regardless of how great a leader you are, your business is bound to fail if you don’t know how to manage money.

You’ll need to accurately forecast revenue and cashflow while also keeping track of start-up costs and employee wages. In addition to dealing with day-to-day costs, paying your taxes in a timely manner is also an essential aspect of managing a business’s finances.


As a business owner, you’ll need to speak with staff, clients, suppliers, and shareholders on a regular basis. Demonstrating competent written and verbal communication skills will ensure the smooth running of your business while also giving you opportunities to establish strong professional relationships.

It’s important to remember that communication is a two-way street; listening to those around you will help you become a better business leader.

Time Management

Entrepreneurs often have never-ending to-do lists, making it difficult for them to stay organised. If you’re thinking of starting a business, knowing how to manage your time will help you make sense of your workload.

Time management can also help you maintain a healthy work-life balance. It can be temping to work non-stop when starting your own business but managing your time appropriately will help you avoid burnout.

Customer Service

Customer service can make or break your business. Happy customers will help your business grow, while unsatisfied customers will do the exact opposite. Providing good customer service takes plenty of patience, negotiation skills and perseverance, but your efforts will be rewarded with business growth.

Not sure if you’re ready to start your own business? MyPath Education will help you develop the necessary know-how to begin your entrepreneurial career. Our Certificate III in Business can teach you essential  business skills and knowledge, allowing you to gain valuable experience in the business world before starting your own enterprise.

Learn more about our business courses in Queensland by contacting the MyPath Education team today.