Complete the Diploma of Community Services in Brisbane and Gold Coast (CHC52015)

The CHC52015 Diploma of Community Services delivered by MyPath Education will assist students in developing the skills and understanding needed for them to act as a genuine agent of change in the community and through the course students will understand developmental, social and cultural contexts, as well as learn the skills to support the social, psychological, welfare and protection needs of the community.

What you will learn in the Diploma of Community Services

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

Successful completion requires 16 units inclusive of 8 core units + 8 elective units – At least 6 units from the electives listed below up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome

For specialisation in Case Management at least 4 Group A electives must be selected for award of the Diploma of Community Services.

  • Core units:

    CHCCCS007        Develop and implement service programs

    CHCCOM003      Develop workplace communication strategies

    CHCDEV002       Analyse impacts of sociological factors on clients in community work and services

    CHCDIV003        Manage and promote diversity

    CHCLEG003        Manage legal and ethical compliance

    CHCMGT005       Facilitate workplace debriefing and support processes

    CHCPRP003        Reflect on and improve own professional practice

    HLTWHS004       Manage work health and safety

  • Elective Units:

    CHCCCS004         Assess co-existing needs

    CHCCSM004       Coordinate complex case requirements

    CHCCSM005       Develop, facilitate and review all aspects of case management

    CHCCSM006       Provide case management supervision

    CHCDEV001        Confirm client developmental status

    CHCCCS024         Support individuals with autism spectrum disorder

    CHCDIS005          Develop and provide person-centered service responses

    CHCDIS006          Develop and promote positive person-centered behaviour supports

Job Opportunities available upon successful completion of the Diploma of Community Services

Open up entry-level and experienced job opportunities such as

  • Community Services Case Manager
  • Child Welfare Officer
  • Residential Care (Child Protection)
  • Social Housing Coordinator

Delivery & what you will get

  • Self-paced learning with workbooks including theory, simulated and practical assessment
  • 100 hours of work placement under supervision
  • Available to start throughout the year.
  • Dedicated trainers with industry experience who are passionate & culturally diverse trainer
  • Access to trainer via Email, Phone and in person.
  • Professionally presented reference materials to assist students in developing their knowledge of the units.
  • More career opportunities and up-skilling and productivity gains
  • Nationally recognised qualification upon successful completion of the course.

Recognition of Prior Learning (RPL)

Got life experience, past education or industry training? You may be able to fast track you’re learning. Ask us about possible RPL options or see our RPL page for more detail.


Funding support and employer incentives might be available under the Australian Apprenticeships Incentive Program. Individuals completing their first post-school Certificate III qualification in Queensland could be eligible for the Certificate 3 Guarantee subsidy. Higher Level Skills Funding may also be available for this training.

For more information about funding support, call us today.