How to Handle Customer Complaints

It can be confronting when customers complain about your business – especially if you don’t have the communication skills to handle the situation effectively. Whether they’re complaining about the quality of your products, delivery delays, customer service or another issue, learning how to deal with customer complaints is an unavoidable aspect of running a business. […]


What Jobs Can I Get with a Certificate III in Business Administration?

A Certificate III in Business Administration from MyPath Education can open doors to a range of roles in the business industry. Whether you’re starting your career in an entry-level position or you’re building on existing skills to climb the corporate ladder into business management, this nationally recognised qualification will equip you with the knowledge you […]


How to Become a Disability Support Worker

Are you passionate about providing care and support for people with physical and/or intellectual disabilities? If you have a strong desire to make a difference in the lives of others, a career as a disability worker could be highly rewarding. Disability support workers generally work in hospitals, specialised care clinics and residential settings to provide […]


The Benefits of Online Learning

During the ongoing COVID-19 pandemic, studying online has become the new normal for thousands of students. Lockdown restrictions may have eased in some parts of Australia, but online learning is here to stay for the foreseeable future. Online learning is also the perfect way to balance study with your existing work and personal commitments. An […]


What Does a Business Diploma Get You?

Looking into a Diploma of Business but not sure exactly how it could benefit you? A Diploma of Business (BSB50215) covers a diverse range of topics, equipping you with the essentials of business law, economics, marketing, and human resource management. It’s a valuable qualification for many people as it provides learning that can be applied […]


What’s New in First Aid?

Did you know you’re required to update your first aid certificate every 3 years? And in many cases, you need to update your CPR certification every 12 months? This is because first aid best practices update regularly, so it’s important to stay up to date with new techniques and refresh your skills and knowledge to […]


5 Quick Tips to Prepare for Adult Education

Thinking about taking the leap into tertiary education? Whether you’re fresh out of high school or looking to pursue a lifelong passion after years of hesitation, the right approach to adult learning can help you reach your full potential with your studies. These 5 quick tips will help you prepare for adult education. 1. Determine […]


5 Benefits of Hiring an Apprentice or Trainee for Your Business

Thinking about hiring a trainee or apprentice? Combining study with practical training, traineeships and apprenticeships are a great way for students to get on-the-job experience while completing a qualification. Hiring an apprentice or trainee can also provide your business with some great benefits. From financial incentives to increased staff retention, discover why hiring a trainee […]


What Jobs Can I Get with a Diploma of Community Services?

MyPath Education’s Diploma of Community Services can help you take the next step towards a fulfilling career. This qualification develops the skills and understanding required to act as a genuine agent of change in the community. Through a combination of practical and theoretical assignments, students are taught how to manage, coordinate and deliver services to […]


How To Find 120 Hours Work Placement

Studying is exciting, but it can also be a bit overwhelming without the right support from your RTO. You may think the road to completing your Certificate III in Individual Support is going to look a little something like this: When in reality, it’s likely going to be more like this: To make your journey […]